How are AI-Based Systems Improving the Internal and External Candidate Experiences?
Like many HR veterans, we still remember the filing cabinet days. When HR technology was introduced, we all set aside our pen and paper ways and made room for the systems and their accompanying efficiencies. For a long time, innovations in human resources suites drove HR professional job empowerment, employee self-service, talent acquisition and candidate experience improvements, and better analytics and KPI measurements. Though success of deployments was mostly dependent on the creativity and willingness of the business to maximize software functionality and the overall strategy for achieving user adoption, we can unanimously say the industry was improved by HRIS.
You sense the “but” coming, I’m sure? But…these systems are still not enough to guarantee a seamless candidate experience, an optimal employee experience, and the most ideal outcomes for organizations (especially those dealing with change or transition). Furthermore, as technology advances, it delivers new solutions but also […]