The last years in the HR tech space have been very exciting! Technology advances continue to positively impact employees, HR professionals and strategic objectives directed by CHROs. In many cases, HR systems for Talent Acquisition, Talent Management and Workforce Capabilities are being modernized and further integrated to create a seamless experience for HR, employees, and outside candidates. The team at Blue Crab Consulting has been part of the change for more than 15 years, and we have guided our clients’ HR strategies for best possible business outcomes. Now the new wave of innovation is arriving, and many HR professionals want to know: What’s next and how will it affect my HR business?

Recent and upcoming innovations are mainly driven by advances in artificial intelligence (AI) applications. Since the field of AI is an unfamiliar area of expertise for many HR professionals and questions abound regarding how to decide on or implement AI-supported applications, our 6-piece content series will demystify the common questions around AI in HR.

AI in HR: The Who, What, When, Where, and Why

The “who” is simple: it’s you. As AI plays a larger and larger role in the human capital management (HCM) industry, HR experts like yourself will be called upon to decipher between AI options, select an AI model that best fits the business, and implement the model to further talent management and acquisition goals. For HR professionals who are still asking “What is AI and what does it have to do with my objectives?” this seems like a distant future. But it’s not. Seventeen percent of organizations are already engaged with AI-based HR solutions, and another 30% will join in 2022, according to the Gartner 2019 Artificial Intelligence Survey.

The team at Blue Crab consulting seeks to empower you to understand what is coming and to harness the power of AI when it’s time for your organization to do so. Our blog series will put you ahead of the curve, so you’re positioned to lead instead of follow.
Our first pieces will be a deep dive into how AI has gained a foothold in HR and will cover such topics as:

  • How AI applications are going mainstream in HR now
  • How HR professionals will fundamentally change the way they manage their daily workload with AI assisted decision making
  • Why is AI debuting so powerfully in HR now when it has been around for many years? How is AI driving business results?
  • What is the detailed business impact of AI? How can AI improve and utterly transform the level of employee self-service and the candidate experience?

After the introduction of AI’s business impact, we will touch on the different AI technologies being used by companies. To support HR leaders who are being charged with selecting and choosing between different applications, our next section will provide a more robust understanding of how different approaches to AI in HR work, how to choose the best one for your own organization, and what to look out for.

Questions about privacy concerns are valid. These are inherent in HR and are becoming more complex in an international environment as companies need to comply with different local privacy regulations. In this blog, we share best practices for how to create a solid framework to address these issues.

We will round out our exploration of AI by discussing common concerns that must be addressed by AI in HR. Replication and explanation of AI results needs to be understood as well as the possibility of unintended bias introduced through the AI applications. In this blog, we will provide thorough enough information to our readers to solidly judge and to draw their own conclusions about AI going forward.

Please join us on our journey to explore the AI landscape. Look out for our bi-weekly postings starting at the beginning of January.

About the Author: Hendrik Fischer

Hendrik Fischer is a Managing Partner at Blue Crab Consulting. He is responsible for leading the strategic growth and daily operations of the firm. Hendrik has more than 20 years of global management experience in various high-tech and SaaS industries.

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